Important Stripe Update

For those of you that are using STRIPE via Zinfonia or HLMSW to collect fees, some major changes to the rules for managing credit card transactions in Europe have required some major changes to Zinfonia.

Strong Customer Authentication (SCA) is a new European regulatory requirement to reduce fraud and make online payments more secure. Once SCA goes into effect on September 14, 2019, online payments will require additional customer authentication. Transactions that don’t adhere to the new guidelines may be declined by your customers’ banks. This regulation applies to transactions where both the business and the cardholder’s bank are located in the European Economic Area (EEA).

A new version of Zinfonia is currently being testing and will be rolled out next weekend that should work within this framework.

The new option uses the the Stripe Checkout facility which provides more branding options (including complete corporate logos): see for more information.

The integration also allows me to pass on more information about the requests that will be included in the Metadata section of your Stripe payments screen to make it easier to match payments with transactions.

I will let you know when the new version is live, and I encourage you all to test it with your own systems to make sure that your customers will not be impacted by the changes.

Please let me know if you or any of your customers experience problems with Stripe payments in the coming weeks.

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