Managing your CinC Distribution Rules

Managing the international distribution rules for your catalogues on Zinfonia presents a real challenge due to the intricate and ever-changing nature of copyright assignments on a global scale.

The Connect in Copyright (CinC) system was created to provide a centralised and efficient way to keep control of all of your global distribution needs. Read this post for a little more about the idea behind this service

What is an Authority?

Distribution rules are set by country and point to an existing In© Authority which is simply a list of distributors maintained by the Zinfonia team. Every In© Authority is identified by a 6-character Zinfonia-assigned CinC code which always has the the country code as the first 2 letters. Single companies can have multiple Authorities (eg USWISE, GBWISE, DEWISE, DKWISE, AUWISE) but every different distributor must have its own CinC code. All Authority data including their address and contact details can be maintained by the Authority themselves ensuring better accuracy of this information. If you need a new Authority, just let us know the details and we will set this up for you.

How do I manage my CinC rules?

In© users with Administrator or Publisher Maintenance/CinC permissions can view their global rules via the Connect in Copyright section of the Publisher Menu option. By default the list displayed will only show YOUR CinCs, but you have read-only access to ALL CinC rules by toggling the Show only my CinCs switch. A CinC global rule is assigned a unique id which includes the authority id after the @ character, eg: 2EFN9X4EE@AUZINF. All Authorities have a special rule which has the Authority CinC as the ID eg: AUZINF@AUZINF which is used if for any reason a request is made for a global rule which is no longer available.

When you visit this page, you can use the options at the top of the screen to filter long lists of rules, and as soon as you click on any item, the rules are displayed by country in four geographic areas: Europe, The Americas, Asia/Oceania and Africa. On desktops you can hover over a country to find it’s full name.

You will also have some or all of these options:

  • View: will display ALL titles with that rules in the Zinfonia Catalogue
  • Export: provides you with a CSV export of the values
  • New: will create a new CinC entry
  • Edit: will edit an existing entry
  • Replace: provides a quick an convenient way to replace one distributor in one country
  • Copy: which will create a NEW CinC entry which is an exact copyh of an existing rule

Editing a CinC

When you have clicked on the Edit, New or Copy buttons you are presented with a list of ALL Countries which may or may not have Authorities assigned.

To change the authority:

  1. First make sure the name and permissions and Active status are correct.
  2. Select the country or countries so that it turns green.

    You can also use the Quick buttons like the EU button in Europe to select specific groups of countries. You can also select all countries by the authority name by selecting it from the list and press the BLUE select all button.

    (the red button will clear all selections, and the YELLOW eye to the left of the Authority will give you more information about the Authority).
    TIP: if you are working with a complicated set of countries, you can select the countries and use the burnt orange button to copy the codes into the clipboard and use the purple PASTE button on the right of the screen to select these countries again and again.

  3. Once you have selected the countries, locate the authority you want to assign from the drop down list and press the green UPDATE button or press the red CLEAR button to remove any Authority from the selected countries.
  4. When you are happy with the changes, click on the purple CHECK button at the bottom of the screen to see if these rules have already been defined, and then the SAVE button. Any changes will be immediately reflected in In© and Zinfonia.

How to fix a wrong distributor

The first step is to locate the CinC code rules that need to be fixed. There are a few ways you can accomplish this.

  1. If you know the CinC rule name or the CinC Authority ID, enter it in the SEARCH TEXT box at the top of the Connect in Copyright screen
  2. If you do not know the code, locate any piece which you know uses this rule in the Zinfonia Catalog section, and display the information screen, click on the distribution rules section and then the Eye button to view the rule.

Once the correct record is displayed you can edit an discussed previously

How to change the CinC rule for a publisher.

  1. Locate the Publisher you want to Edit the Publisher section
  2. Click on the EDIT icon in the top right corner
  3. Make changes in the Connect in Copyright section to select a different CinC rule for both small right and grand right usage.

Using your CinC Data in Other Applications

A read-only version of the CinC data is available from a public repository located here: https://cinc.zinfonia.com/

This repository is updated with any changes daily.

Need Help?

Feel free to request help or guidance with any aspect of the CinC at help@zinfonia.com

Posted in General, in©, Zinfonia | Comments Off on Managing your CinC Distribution Rules

Zinfonia 2024 Review

Most Performed works in 2024

  1. Arturo Márquez Danzon No. 2 (Peermusic Classical) attach
  2. Leonard Bernstein West Side Story. Symphonic Dances (Boosey & Hawkes) attach
  3. Carl Orff Carmina Burana (Schott Music) attach
  4. George Gershwin Rhapsody in Blue (Gershwin Music) attach
  5. Aaron Copland Appalachian Spring Suite (Boosey & Hawkes Music Publishers [US]) attach
  6. Samuel Barber Concerto for Violin and Orchestra (G. Schirmer) attach
  7. Leonard Bernstein Candide. Overture [Standard Concert Version] (Boosey & Hawkes) attach
  8. Sergey Rachmaninov Symphonic Dances (Boosey & Hawkes Music Publishers) attach
  9. Benjamin Britten The Young Person’s Guide to the Orchestra (Boosey & Hawkes Music Publishers) attach
  10. Modest Mussorgsky Pictures at an Exhibition; arr. [Ravel] (Boosey & Hawkes Music Publishers) attach
  11. Benjamin Britten Four Sea Interludes (Boosey & Hawkes Music Publishers) attach
  12. Florence Price Symphony No. 1 in e minor (G. Schirmer) attach
  13. John Rutter Requiem [ensemble version] (Oxford University Press) attach
  14. Béla Bartók Concerto for Orchestra (Boosey & Hawkes Music Publishers) attach
  15. Howard Blake Snowman (Concert Version), The (Chester Music) attach
  16. Max Richter Four Seasons Recomposed, The (Chester Music) attach
  17. José Pablo Moncayo Huapango (Peermusic Classical) attach
  18. Gustav Mahler Sinfonie Nr. 5 (Edition Peters) attach
  19. Maurice Ravel Concerto en Sol (Editions Durand) attach
  20. Erich Wolfgang Korngold Konzert D-Dur (Schott Music) attach
  21. Sergey Prokofiev Romeo and Juliet. Suite No. 2, Op. 64b (G.Schirmer/Sergei Prokofiev Estate) attach
  22. William Grant Still Afro-American Symphony (Novello & Co) attach
  23. Aaron Copland Appalachian Spring. Suite [Chamber Version] (Boosey & Hawkes Music Publishers [US]) attach
  24. Gian Carlo Menotti Amahl and the Night Visitors, Opera (G. Schirmer) attach
  25. Mack Wilberg Joy to the World [orch] [Index No. 273] (Oxford University Press) attach
  26. Francis Poulenc Gloria (Salabert) attach
  27. Gabriela Ortiz Kauyumari (Boosey & Hawkes (Hendon)) attach
  28. Aaron Copland Appalachian Spring. Ballet [13 Instruments] (Boosey & Hawkes Music Publishers [US]) attach
  29. Alberto Ginastera Estancia. Dances (Boosey & Hawkes Music Publishers [US]) attach
  30. Mack Wilberg Come, Thou Fount of Every Blessing [orch] (Oxford University Press) attach
  31. Sergey Rachmaninov Rhapsody on a Theme of Paganini (Boosey & Hawkes Music Publishers) attach
  32. Arturo Márquez Conga del Fuego Nuevo (Peermusic Classical) attach
  33. Richard Strauss Four Last Songs (Boosey & Hawkes Music Publishers) attach
  34. Igor Stravinsky Pulcinella. Suite (Boosey & Hawkes Music Publishers) attach
  35. Paul Hindemith Symphonic Metamorphosis (Schott Music) attach
  36. John Adams Short Ride in a Fast Machine (Boosey & Hawkes (Hendon)) attach
  37. John Rutter Magnificat (chamber orch version) (Oxford University Press) attach
  38. Aaron Copland Clarinet Concerto [Standard Version] (Boosey & Hawkes Music Publishers [US]) attach
  39. Leonard Bernstein Chichester Psalms [Full Version] (Boosey & Hawkes) attach
  40. Pyotr Tchaikovsky Nutcracker Suite, for Orchestra, The (Tempo Music) attach
  41. Leonard Bernstein On the Town. 3 Dance Episodes (Boosey & Hawkes) attach
  42. Sergey Prokofiev Romeo and Juliet, Ballet, Op. 64 (G.Schirmer/Sergei Prokofiev Estate) attach
  43. Jean Sibelius Symphony No. 5 (Edition Wilhelm Hansen AS) attach
  44. Karl Jenkins The Armed Man [Reduced Version] (Boosey & Hawkes Music Publishers) attach
  45. John Rutter Gloria [full orchestra version] (Oxford University Press) attach
  46. Ástor Piazzolla The Four Seasons in Buenos Aires (Warner Chappell) attach
  47. Maurice Ravel Boléro (Editions Durand) attach
  48. Igor Stravinsky Petrushka [Revised] (Boosey & Hawkes Music Publishers) attach
  49. Ralph Vaughan Williams Lark Ascending [full version], The (Oxford University Press) attach
  50. Grazyna Bacewicz Koncert na orkiestrę smyczkową (PWM Edition) attach
  51. Leonard Bernstein Mambo (Concert Ending) (Boosey & Hawkes) attach
  52. Aaron Copland Symphony No.3 (Boosey & Hawkes Music Publishers [US]) attach
  53. Gabriela Lena Frank Three Latin-American Dances for Orchestra (G. Schirmer) attach
  54. Lili Boulanger D’un matin de printemps (Editions Durand) attach
  55. Sergey Prokofiev Romeo and Juliet. Suite No. 1, Op. 64a (G.Schirmer/Sergei Prokofiev Estate) attach
  56. Dmitri Shostakovich Symphony No. 5 in D minor, Op. 47 (Dmitri Shostakovich Estate) attach
  57. Florence Price Symphony No. 3 in c minor (G. Schirmer) attach
  58. Aaron Copland Lincoln Portrait (Boosey & Hawkes Music Publishers [US]) attach
  59. Zoltán Kodály Tänze aus Galanta (Universal Edition) attach
  60. Dmitri Shostakovich Sinfonie Nr. 5 (VAAP) attach
  61. Florence Price Andante moderato for string orchestra (G. Schirmer) attach
  62. John Rutter Requiem [orchestral version] (Oxford University Press) attach
  63. Florence Price Symphony No.1 JUBA DANCE (G. Schirmer) attach
  64. Richard Strauss Der Rosenkavalier. Suite (Boosey & Hawkes) attach
  65. Dmitri Shostakovich Festive Overture (VAAP) attach
  66. Francis Poulenc Sinfonietta (Chester Music) attach
  67. George Gershwin An American in Paris (Gershwin Music) attach
  68. John Adams Chairman Dances: Foxtrot for Orchestra, The (Associated Music Publishers) attach
  69. Dmitri Shostakovich Concerto for Piano No. 2, Op. 102 (Dmitri Shostakovich Estate) attach
  70. Igor Stravinsky The Rite of Spring [1911-13, rev.1947] (Boosey & Hawkes Music Publishers) attach
  71. Joaquín Rodrigo Concierto de Aranjuez (Schott Music Mainz / Ediciones Joaquín Rodrigo) attach
  72. Margaret Bonds The “Montgomery Variations” (Hildegard Publishing Company) attach
  73. Ralph Vaughan Williams Symphony No.5 in D Major (Oxford University Press) attach
  74. Wojciech Kilar Orawa (PWM Edition) attach
  75. Igor Stravinsky Firebird Suite (1919), The (Chester/Firebird) attach
  76. Joan Tower Fanfare for the Uncommon Woman, No. 1 (Associated Music Publishers) attach
  77. John Rutter Twelve Days of Christmas CC2 [orch][Index 107] (Oxford University Press) attach
  78. Mack Wilberg The First Nowell [Index No. 269] (Oxford University Press) attach
  79. William Walton Concerto for Viola [revised 1962] (Oxford University Press) attach
  80. Karl Jenkins The Armed Man (Boosey & Hawkes Music Publishers) attach
  81. Jean Sibelius Violin-Konzert d-Moll (Robert Lienau Musikverlag) attach
  82. Samuel Barber Knoxville, Summer of 1915, Op. 24 (G. Schirmer) attach
  83. Bernard Herrmann Psycho: A Short Suite for String Orchestra (Sony/ATV Melody) attach
  84. Francis Poulenc Concerto en sol mineur (Salabert) attach
  85. Leonard Bernstein Glitter and Be Gay (Boosey & Hawkes) attach
  86. Dmitri Shostakovich Concerto No. 1 for Violoncello and Orchestra – (Dmitri Shostakovich Estate) attach
  87. Florence Price Piano Concerto in One Movement (G. Schirmer) attach
  88. Gian Carlo Menotti Medium, Opera, The (G. Schirmer) attach
  89. Joaquín Rodrigo Concierto de Aranjuez (Ediciones Joaquín Rodrigo) attach
  90. Ástor Piazzolla Cuatro Estaciones Portenas; arr. [Violin & Str]”Four Seasons of Buenos Aires (Warner Chappell Music | Astor Piazzolla (Faber)) attach
  91. Einojuhani Rautavaara Cantus arcticus (Fennica Gehrman) attach
  92. Aaron Copland Billy the Kid. Suite (Boosey & Hawkes Music Publishers [US]) attach
  93. Anna Clyne Masquerade (Boosey & Hawkes Music Publishers [US]) attach
  94. Christopher Tin Sogno di Volare (Boosey & Hawkes Music Publishers) attach
  95. Dmitri Shostakovich Kammersinfonie für Streichorchester nach dem Streichquartett Nr. 8 (VAAP) attach
  96. William Dawson Negro Folk Symphony (AMSCO/Wise Music) attach
  97. Igor Stravinsky Concerto en ré (Schott Music) attach
  98. George Gershwin Concerto in F (Gershwin Music) attach
  99. Grazyna Bacewicz Uwertura (PWM Edition) attach
  100. Ralph Vaughan Williams Dona Nobis Pacem (full orchestra) (Oxford University Press) attach

Most Performed composers in 2024

  1. Leonard Bernstein attach
  2. John Rutter attach
  3. George Gershwin attach
  4. Aaron Copland attach
  5. Mack Wilberg attach
  6. Benjamin Britten attach
  7. Florence Price attach
  8. Dmitri Shostakovich attach
  9. Igor Stravinsky attach
  10. Ralph Vaughan Williams attach
  11. Dmitri Shostakovich attach
  12. Sergey Prokofiev attach
  13. Arturo Márquez attach
  14. Sergey Rachmaninov attach
  15. Sergey Prokofiev attach
  16. Karl Jenkins attach
  17. Samuel Barber attach
  18. Richard Strauss attach
  19. Maurice Ravel attach
  20. Gustav Mahler attach

Zinfonia Composers who died in 2024

  • Bernhard Lewkovitch (28.v.1927—4.i.2024) attach
  • John White (5.iv.1936—4.i.2024) attach
  • Bruno Ducol (22.iii.1949—11.i.2024) attach
  • David Lumsdaine (31.x.1931—12.i.2024) attach
  • Romuald Twardowski (17.vi.1930—13.i.2024) attach
  • Laurie Johnson (7.ii.1927—16.i.2024) attach
  • Peter Schickele (17.vii.1935—16.i.2024) attach
  • Vazha Azarashvili (13.vii.1936—7.ii.2024) attach
  • Georg Riedel (8.i.1934—25.ii.2024) attach
  • Makoto Shinohara (10.xii.1931—3.iii.2024) attach
  • George Newson (27.vii.1932—8.iii.2024) attach
  • Eric Carmen (11.viii.1949—9.iii.2024) attach
  • James Whitbourn (17.viii.1963—12.iii.2024) attach
  • Aribert Reimann (4.iii.1936—13.iii.2024) attach
  • Lita Grier (14.iii.1937—17.iii.2024) attach
  • Péter Eötvös (2.i.1944—24.iii.2024) attach
  • Thomas Kessler (25.ix.1937—0.iv.2024) attach
  • Peter Förtig (15.iii.1934—12.iv.2024) attach
  • Bill Holman (21.v.1927—6.v.2024) attach
  • Richard M Sherman (12.vi.1928—25.v.2024) attach
  • Emma Lou Diemer (24.xi.1927—2.vi.2024) attach
  • Ernstalbrecht Stiebler (29.iii.1934—7.vi.2024) attach
  • Michael Graubart (26.xi.1930—10.vi.2024) attach
  • Jarmo Sermilä (16.viii.1939—26.vi.2024) attach
  • Alexander Knaifel (28.xi.1943—27.vi.2024) attach
  • Édith Lejet (19.vii.1941—15.vii.2024) attach
  • Alcides Lanza (2.vi.1929—17.vii.2024) attach
  • Joji Yuasa (12.viii.1929—21.vii.2024) attach
  • Wolfgang Rihm (13.iii.1952—27.vii.2024) attach
  • Miguel Gomez-Martinez (17.ix.1949—4.viii.2024) attach
  • Zdenek Pololáník (25.x.1935—12.viii.2024) attach
  • Alexander Goehr (10.viii.1932—25.viii.2024) attach
  • Benny Golson (25.i.1929—21.ix.2024) attach
  • Leif Segerstam (2.iii.1944—9.x.2024) attach
  • Barbara Kolb (10.ii.1939—21.x.2024) attach
  • Jan Morthenson (7.iv.1940—22.x.2024) attach
  • Quincy Jones (14.iii.1933—3.xi.2024) attach
  • Siegfried Thiele (28.iii.1934—24.xi.2024) attach
  • Hans Hammerschmid (12.iii.1930—30.xi.2024) attach
  • Marlos Nobre (18.ii.1939—2.xii.2024) attach
  • Jón Nordal (6.iii.1926—5.xii.2024) attach
  • Michio Mamiya (29.vi.1929—11.xii.2024) attach
  • Tom Johnson (18.xi.1939—31.xii.2024) attach

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Contributing to the Global Music Publisher feed

Here is a brief guide to posting content to the Global Music Publisher feed on In©

What you Need

  • a headline for your post 
  • the content of your post in English (and optionally translations in any of the Zinfonia languages: German, Spanish, French, Italian or Polish). The best posts are those which are succinct but with enough information to encourage your readers to click on the link to get more detailed information.
  • a link or URL for more information. Links to non-Zinfonia websites will be charged in the normal manner, but links to works in Zinfonia may be created at no cost (feel free to ask us for help to create these).
  • a 200×200 pixel (square) jpeg, png or gif image that you have the rights to share with us.

Where to go

In the In© portal, head to the News Feed section of the Promotion/Marketing tab or click on this link: https://www.incopyright.com/news. Note: if you cannot see this option, you need to ask your In© administrator to grant you the Marketing and Promotion permission.

Once there, you will be presented with a set of empty white boxes, the number of which is calculated by the level of your subscription, all of which can used for a different story. You can always purchase additional news items which are charged on a monthly basis, but as there is no restriction how often you update your stories, these will not normally be required.

Creating your First Post

  • Click on the green EDIT button
  • Enter the HEADLINE
  • Enter the TEXT (you can use the formatting options to highlight particular text)
  • Click on the other language tabs if you have translations and repeat
  • Enter the link you want people to click when they read your story (please include the full url including the https://www if that is applicable)
  • Optionally enter the dates from and until you would like the item to be displayed
  • Click on the Blue Upload News image box at the top of the listing and select your image.

As soon as you upload an image you changes are saved BUT THE POST IS NOT YET VISIBLE.

Click the Edit button again, and if you are happy with the way the image looks and the content is ready, toggle the VISIBLE button at the bottom the post, and your message will be visible to all new logins at zinfonia.com

Check your Post

Use the blue VIEW button at the top of the post to see the story exactly as it appears in Zinfonia. Make sure you test the link and make any changes in the InC platform which are visible immediately on Zinfonia.

Measure the success of your campaign

Every click on an external link on your post is captured, and you can access some useful information to measure the success of your stories in the Click/Link Report found in the Reports option of the Tools menu.

Update your Posts from time to time

Newer posts each month are given priority in Zinfonia, and so you should try to post new content to keep your customers engaged with your content. When you want to upload a new post, if you do not have spare news slots left, click the red ARCHIVE button which will keep the post, but remove it from the cycling news feed.

Posted in General, in©, Zinfonia | Comments Off on Contributing to the Global Music Publisher feed

Closed for the holidays?

If your office is closing for any extended period, do not forget to set the dates in the Office Closed section of the Zinfonia panel in your Authority settings in InCopyright.

When entered, your customers are notified of the office closure when they create any new orders or send a message via the InC/Zinfonia messaging service so that any delays in processing will be shared with your customer at this time.

Dates can be set in advance of known closures because they are not displayed until the day you enter in the CLOSED section.

You also do not have to remember to clear the dates when your office re-opens as the the message will only be displayed until the REOPEN date.

When you enter dates in this section, don’t forget to press the SAVE CHANGES button to commit the changes to the system.

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Well-formed UICs

The Universal Instrumentation Code or UIC will soon play a more important role in your Zinfonia presence.

The UIC is an industry-supported standard to represent instrumental parts using hierarchical numeric system to make it easier to display, share and search performing materials (you can find more about the UIC here: https://uic.btmi.au/).

Why are UICs important?

Probably the most obvious benefit for having UICs on all of your titles is to provide your customers as part of the order process with the precise breakdown of the individual parts they are requesting (in their own language), and are prompted only to input the desired quantities on those items which require this information (like scores, vocal and choral materials and string forces).

UICs are also being used increasingly to share information between different systems. The system was originally created by us to help digital distribution systems connect the performer with the part they need to play, but is now used to move large amounts of information effortlessly between companies and platforms.

Very soon we will be introducing two new features on Zinfonia, both of which depend on the availability of well-formed UICs on your titles. The first new feature is advanced searching of Zinfonia databases based on the instrumentation, to not only locate works of specific groups of players (both small and large) but also to locate works with the same or similar forces.

The second feature is the concept of Search Tags that give Zinfonia users new ways to locate the pieces they are looking for. At the moment, if you know the composer or title, Zinfonia searches are easy, but if you are looking for something based on genre, category or instrumentation then these Zinfonia Search Tags will be very useful to reveal new programming opportunities. Publishers will have the facility to maintain their own tags, but those which are specific to the instrumentation (like Music for Orchestra, or Violin Solo and Orchestra) will be automatically applied based on the UIC, so having these in place before that feature is available will help make your catalogue more visible. More on these features soon.

How to get UICs in Zinfonia

For users that use HLMSW or Chordata, the process is automatic – we do though STRONGLY recommend all HLMSW users take the time to convert any titles that have not yet been converted to UICs into this format. When HLMSW is retired in a few years, we will need to have consistent data, and so UICs across all works, sets and transactions will need to be in place. To make this transition easier, we have created a bunch of utilities to help you work though this process – please contact us to get a personal tour of these.

For non-HLMSW/Chordata users, the new UIC editor is available in the Edit Work screen accessed by clicking on the EDIT button in InCopyright.

You can use the UIC Toolbox to create complete UICs, or you can copy and paste UICS from existing titles in Zinfonia using the options available. We are also creating mass upload tools if you can support the UIC on your existing systems (please ask us for more information).

What is a Well-Formed UIC?

The UIC has a number of important principles that, when followed, will produce the best results:

  • The Instrument defined in Position 0 MUST be unique in a set of parts (this instrument also defines the sort order of the elements). You can use the Descriptor or Number designators to distinguish between similar instruments.
  • When other instruments are included on the same line (to indicate doubling or shared parts) it is important to include the DOUBLING flag when required so that the UIC knows that the same player plays all instruments.
  • Keep all of your instruments in logical groups within the UIC using the DOMAIN designator. For example if you have a violin concerto, the solo violin part should be attached to the [SOLO] domain so that it is kept separate from the rest of the instruments. The Domain can be omitted if all instruments are part of the same group.
  • For parts where there is a one-to-one relationship with the players (like winds, brass and percussion in an orchestral context) , make sure you include a Quantity value as part of the UIC. For items with non-specific quantities like scores, vocal & choral material and string forces, no quantity should be entered so that users are required to nominate the number of copies they require when ordering.
  • While the UIC is available in 8 languages, we recommend managing your UIC listings in English because this is the only version that every instrument is guaranteed unique. If you do not like any of the UIC terms or transactions, on HLMSW and Chordata you can create your own dictionaries so that that it is displayed the way you prefer.

Don’t forget to visit the UIC Toolbox on InCopyright to get a better understanding of the system and to see a demonstration of some of the power behind this versatile system.

Posted in General, UIC, Zinfonia | Comments Off on Well-formed UICs

Auto-Process HLMSW Messages

With HLMSW v8.02 Build 0.18 we introduce a regularly requested feature to automatically marked as processed transactions in the HLMSW queue which have been answered in In©.

Zinfonia/In© Messaging is Efficient

The Zinfonia/In© messaging facility is the best way to communicate with your customers. Any message sent this way is delivered immediately, and if the customer has the desktop notification feature enabled, they will be notified in real-time. From In© you can include attachments and links that often trigger over-aggressive email spam filters that are common in our age. Every communication is logged and visible to all which makes team communications much easier to manage.

Answer messages on In©

A good percentage of new requests require more information from the customer before they can be quoted or allocated stock, and we recommend you use In© to maintain your message queue because it is easier to see at a glance which items are waiting for a response from you

Messages with a non-white background usually require some kind of interaction with you. This may be a message the customer has sent (indicated by the Unread Message counter) or it may be informational like a Quote has been accepted and/or paid. If you have transactions which do not require a response but are non-white in your list, I recommend you Archive them so that your list remains easy to view.

You can also use the new All Unanswered Status option to view just unanswered requests

The change we have introduced with the most recent HLMSW release, is that when you answer a request in In©, the system will automatically mark it as done and hide it from the HLMSW Zinfonia messages queue. This may not happen in real time because the queue is only updated at semi-regularly intervals, but you can always force a refresh of the queue by selecting the REFRESH button in HLMSW.

In©/HLMSW Best Practice

To manage your HLMSW and In© systems we recommend you use them together in this way:

  • Make sure that the Auto Archive orders option is selected in the In© Authority (this will automatically archive any Zinfonia transaction that have had no activity for a while or the performance has passed or quote expired). It is important to remember that if there is any activity on an Archived transaction the Archive flag will be removed, and you can continue to search any Archived transaction with the Show Archive button set on the In© Orders screen
  • Make sure the Manual Order Release option is set on BOTH Zinfonia and HLMSW. This will stop any order from appearing the HLMSW queue until you are ready to process it or the customer accepts and/or pays. You can make any transaction appear on HLMSW by using the RELEASE button in In©. Even without this setting, all orders are still being sent to HLMSW and so can be displayed by entering the Zinfonia ID (they are just not displayed in the queue). Contact us to help set up this option.
  • Triage any incoming request (with a non-white background) and either:
    a) Use the messages facility to ask or answer question posed by the customer
    b) Issue a Quote
    c) Release the transaction so it can be managed in HLMSW
  • d) Archive the transaction to remove it from the live queue

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In© Account Tariffs, Status & Notes

Today we launched some new features on InCopyright to provide publishers and distributors with tools to make it easier for you to interact with your Zinfonia customers by having the option to assign Authority-wide notes to your anyone ordering through Zinfonia.

Tariffs

Users with Admin permissions can click on the Authority menu option to display a new Tariff card to allow you to create categories that can be assigned to your customers and works to assist in the calculation of fees and charges.

There is no limit to the number of Tariffs you can enter, and they are designed to link directly to online resources to assist in the calculation of fees, both for in-house use and also optionally for public access as well.

The system makes it easy to manage multiple currencies and annual changes in rates.

Account Status, Tariff and Notes

Every order now has a redesigned Customer card which give you quick access to the last 5 orders and well as a new system for users with Admin or Quote permissions to assign a status (Standard/Priority/Alert/STOPPED), a tariff and free-text notes which are visible to EVERYONE in your Authority (but not visible to your clients in Zinfonia). The same information is also displayed on quotes, along with a link to your online resource for fee calculation.

Want to know more? Check out the Video

We have created the first of what we expect to be a growing library of short videos to help explain how to use new and existing features on InCopyright as they happen.

Click here to check it out

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Zinfonia at MOLA Cleveland

Zinfonia will be represented at the 42nd Annual Major Orchestra Librarians’ Association hosted by the Cleveland Orchestra commencing on May 24th.

For this event, Zinfonia will be promoting the new Zinfonia Publisher News Feed and so if you have content that you think would be valuable to orchestral music librarians across the globe, please make sure your news items are visible BEFORE May 24th, 2024. It may also be a good opportunity to review and update your Zinfonia banner as well. Both of these can be maintained in the Promotion/Marketing section of your InCopyright portal – please contact us if you need assistance with access or use of these features.

Ulrich Steffen Eck, the operations manager of Zinfonia and curator of the Zinfonia databases will be at the Tech Fair and subsequent sessions and he would love to see you if you are in attendance.

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In© New Features

Here is a summary of the many new features now available at the incopyright.com publisher portal.

Statistics and Reports

You can now view and download a range of important facts and figures in the new \Tools\Reports section of In© where you can view OR download (in csv format):

  • Statistics is a graphic overview of the transactions and clicks with a comparison to the previous year to see how you are tracking.
  • Transaction Report is a list of all transactions that have been submitted by users in the given period for all of your catalogues
  • Click/Link Report is a list of all clicks on your banners, news items or with links you have provided by users in the given period
  • Top 100 Works Report will provide you with a list of the MOST performed titles in your catalogues
  • Hidden Works Report is a list of all works not available to Zinfonia users for a variety of reasons (it is recommended you check this from time to time to make sure something is not visible when it should be)

Zinfonia Subscription Details and Invoices

You can now view and keep track in real-time all details of your existing subscription and invoices by selecting the option Invoices/Payments – Zinfonia Invoices

Managing your Zinfonia catalogue with In©

For publishers that upload content directly into Zinfonia, we have a number of new features and resources available to you to keep you Zinfonia catalogue up to date.

Uploading Content from a File

Using the same tab-delimited Unicode file formats for data and links as the old Zinfonia, you can upload your content into Zinfonia using the new \Zinfonia Catalog\Upload menu option.

To upload a file. just use the Upload Items button and follow the prompts. After a file has been uploaded and processed by us, title will be marked as Ready with a green background, and these can inserted into Zinfonia using the Process Items button. If there are any items you do not want to process, select them using the check box, and press the Remove Items button.

Editing Existing Content

To edit any existing content, use the new Edit button you will find located next to all of your works in the Zinfonia Catalog/ALL Zinfonia search.

Here you can edit all Zinfonia information and links, with the new option of adding a UIC. The UIC makes for a much better user experience for your customers because they can see precisely what parts make up a set and is a recommended inclusion for all items on Zinfonia.

Changes to Visibility rules for Banners and News Items

To keep the publisher banners and news items fresh for our regular users, we are now applying some weighting algorithms to feature more recent content.

Global Publisher News

We recommend you update your content every month because content that has been updated in the last month with be featured ahead of older content. We are also testing a RSS feed for news items you can subscribe to with your favourite news reader at https://rss.zinfonia.com/ZinfoniaWS.asmx/publisherNews

Banners

You should aim to updated them at least once a year to keep give them most chance of being seen. We also have the facility to boost certain banner ads for a limited time if you have something special you want people to see (there is a small additional fee for boosting banner content).

You can use the new Click/Link report mentioned above to track the success of your Zinfonia marketing campaigns.

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Zinfonia Global Publisher News Feed is Live

The Global Publisher News Feed with content provided by our publisher partners is now visible on Zinfonia (click here to view the entire feed).

All Zinfonia publishers now can promote their catalogues and activities DIRECTLY to all active Zinfonia users by uploading banners and articles through the Marketing option of In©. As Zinfonia reaches more than 4k unique users every week, your posts will bee seen by librarians, musicians, educators and artistic personnel from all over the world.

This feature is FREE for all Zinfonia Connect publishers with an active subscription (with the number of concurrent news items being based on the level of your subscription).

When a user logs into Zinfonia, they are presented with a random selection of News Feed articles, the number of which is dependant on the platform they are using to view Zinfonia.

All news articles may be posted in several languages, and all clicks (to non-Zinfonia sites) are logged and charged at your usual rate.

Links to searches in Zinfonia are not charged, and the easiest way to create Zinfonia links is via Zinfonia Catalogue option in In©. Locate an example of a work you want to feature, and click the purple action button and use the LINKS tab and drop down to create a variety of links for this work. Note: Make sure you test all links to make sure they are OK before publishing.

Posts are promoted for a month after their release, and so if you want your posts to remain in high rotation, we recommend you update the content every month.

If you need help with this, please do not hesitate to contact us.

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